Refund Policy & Service Agreement
This Refund Policy & Service Agreement (“Agreement”) is a legally binding policy of An Inspired Tax Service LLC (“Company”). By submitting payment or engaging in services, you (“Client”) agree to the terms outlined below.
1. Nature of Services
The Company provides professional tax preparation, consulting, and technology-related services. Fees are earned upon the commencement of work, scheduling, consultation, or allocation of resources.
2. Non-Refundable Policy
All payments, including deposits, service fees, retainers, and consultations, are non-refundable under all circumstances, including but not limited to:
- Completed or partially completed services
- Missed or canceled appointments
- Dissatisfaction after services begin
- Delays caused by third parties (IRS, banks, software, etc.)
3. Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Respond in a timely manner
- Review all documents and communications
Failure to meet these responsibilities does not qualify for a refund.
4. Multi-State Services
This policy applies to all clients regardless of location. Terms are enforced to the maximum extent permitted under applicable state laws.
5. Chargebacks & Payment Disputes
Clients agree not to initiate chargebacks without first contacting the Company. Unauthorized disputes may result in service termination and collection actions, including recovery of fees and legal costs where permitted by law.
6. Governing Law
This Agreement shall be governed by the laws of the State of Texas. Any disputes shall be handled in Texas unless otherwise required by law.
7. Dispute Resolution
Parties agree to attempt resolution through written communication before pursuing legal or arbitration actions.
8. Severability
If any provision is found unenforceable, the remaining terms remain in full effect.
9. Agreement Acknowledgment
By making payment, the Client confirms they have read, understood, and agreed to this policy.